Community Engagement Services

The Lord’s Place’s Community Engagement Services are a critical component of its strategy to break the cycle of homelessness in Palm Beach County. The program conducts regular outreach at prominent parks and other areas frequently visited by the homeless community, on-call deployment to assist those who are in need and informational outreach to local businesses that may interface with persons experiencing homelessness. It also provides community resource referral and coordination to a variety of local partner agencies.

The Lord’s Place’s effective approach to community engagement stems from its use of trained peer specialists, who use their personal recovery history and shared experience with clients to quickly establish trust and rapport. The model is widely recognized as an evidence-based practice and is endorsed by the Substance Abuse and Mental Health Services Administration and Mental Health America.

The Lord’s Place’s Community Engagement Services are particularly capable in connecting vulnerable and marginalized chronically homeless adults to stable housing. Our goal is to slowly and organically build an authentic rapport with them, taking care to remove barriers and/or demands that have traditionally alienated them. This strategy is based on a client-centered and flexible approach.

For more information contact or call 561.234.6752.

From July 1, 2019 – June 30, 2020

  • 339 individuals were served through street engagement partnership with the City of West Palm Beach
  • Community resource referrals were provided to 221 individuals, a 23% increase over last year
  • 96 individuals successfully exited the program to safe housing. The percentage of street engagement clients exiting to safe housing increased by 38% over last year (from 29% to 40%)
  • An additional 126 individuals were assisted and provided with access to basic needs items such as food by our street engagement team, particularly in response to COVID-19