Resident Advocate – Halle Place – F/T November 7, 2023

We are seeking an exceptional, self-motivated and compassionate individual to join our Women’s Services team to provide comprehensive case management services for homeless individuals recently coming out of incarceration in a residential housing program.  The program includes a social enterprise component and employment goals will be attached.  Case management functions include, but are not limited to the following:  individual assessment and problem identification, linking residents to needed services, service implementation and coordination with timely and thorough documentation, daily monitoring, resident advocacy, evaluation and follow-up.  Hours may vary including evenings and weekends.

Some essential functions and responsibilities include:

  • Be highly visible and engage with residents to assure a safe and sober community.
  • Provide crisis intervention, monitoring and risk management to high-risk clients.
  • Provide case management, resource linkage, support and advocacy for program participant.
  • Conduct groups and life skill workshops.
  • Assist residents in developing service plans.
  • Secure all necessary documentation to verify income from program, entitlement programs and other sources.
  • Develop, in partnership with residents, a realistic savings schedule and budgeting goals.  Reviewing basic budgeting skills for assistance toward self-sufficiency.
  • Collect savings, document and submit cash collected to Director of Women’s Services for deposit.
  • Maintain timely documentation and case notes in resident file.
  • Conduct initial evaluations for residents seeking mental health services.
  • Follow-up with referrals made and advocate on behalf of residents when appropriate.
  • Keep accurate records of residents regarding attendance of required meetings.
  • Keep current on resources available within the community by attending workshops, conferences and meetings as assigned by the Director of Women’s Services.
  • Assist residents with employment goals and resume preparation.
  • Become certified for case management within the first 90 days of employment.
  • Utilize and update resident information on the agency database.
  • Create with residents’ participation, a monthly calendar of Halle Place social events.
  • Perform apartment inspections on a daily basis and random drug testing.  Report apartments that do not meet minimal expectations to the Director.  Report U/S results to the Director.
  • Contact Director for guidance with resident issues as needed.
  • Maintain current CPR/First Aid certification (paid for by The Lord’s Place).
  • Accept donations when available, providing written receipts to donors using a standard donor receipt booklet.
  • Perform additional duties as assigned by the Director of Women’s Services according to business needs.

Requirements for the position include:

  • Bachelor’s degree in social work, psychology, mental health counseling or related field. 
  • Previous shelter administration experience strongly preferred.
  • Excellent verbal and written communication skills required.
  • Computer skill, including a working knowledge of Office 97 or higher required.
  • Requires ability to operate business equipment used daily within the organization.
  • Requires ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes.
  • Requires completion of certification training within the first 90 days of employment.
  • May require safely lifting up to 15 lbs.
  • Maintain a valid Florida State drivers’ license with a satisfactory driving record and eligibility for coverage under any applicable Company insurance.
  • Requires some walking to inspect grounds and facilities (approximately 500 yards per day which may be done at staggered times).
  • Donations are frequently received.  Ability to lift or pull 50 lbs. if necessary (handcart may be used).

More Employment

Youth Education Advocate – F/T

We are seeking a Youth Education Advocate to join our team at our campus for families.  The candidate will be responsible to develop and implement...

Resident Advocate – Burckle Place III – F/T

We are seeking an exceptional, self-motivated and compassionate individual to join our Women’s Services team to provide comprehensive case management services for homeless single women. ...

Human Resource Assistant – P/T

Searching for an energetic candidate to join our Human Resources team by providing support in all aspects of the human resource strategies in support of...