We are seeking a self-motivated, compassionate Case Manager to join our Community Engagement Team in the PATH Program. PATH stands for Projects for Assistance in Transition from Homelessness. The candidate will provide comprehensive case management services for individuals experiencing homelessness with high mental health needs. The candidate will provide a variety of case management functions including but not limited to the following: individual assessment and service planning; SOAR applications; linking to needed services; service implementation and coordination with timely and thorough documentation; monitoring service delivery; client advocacy; street-level outreach and engagement. The candidate must be able to pass Level Two DCF background screening. Hours may vary, including evenings and weekends.
Some essential functions and responsibilities include:
- Screen applicants for eligibility through telephone, office visits, written documentation, or a combination.
- Work with individuals to develop action plans.
- Work with individuals to complete assessments to inform linkages and connections to housing, benefits, and other resources.
- Maintain timely documentation and case notes in client files.
- Provide appropriate referrals to educational classes, training programs, counseling, legal services, credit counseling, or other community resources.
- Follow up with referrals made and advocate on behalf of residents when appropriate.
- Provide SOAR referrals as needed.
- Attend weekly staffing meetings with the Supervisor.
- Keep current on resources available within the community by attending workshops, conferences, and meetings as assigned by the Supervisor.
- Become certified for case management in the first 90 days of employment.
- Utilize and update resident information on Service Point or another web-based database.
- Prepare letters, memos, and other documentation using Microsoft Word.
- Perform additional duties as assigned by the PATH Supervisor according to business needs.
Requirements for the position include:
- Requires bachelor’s degree in social work or related field.
- A minimum of one year’s experience in the social work field is required.
- Pass Level Two DCF background screening.
- Familiarity with local support groups and agencies that provide services preferred.
- Excellent verbal and communication skills.
- Computer skills, including a working knowledge of Office 97 or higher required.
- Ability to operate business equipment used daily within the organization.
- Ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes.
- Completion of SOAR, SPDAT, and certification training within the first 90 days of employment.
- Special Requirements and Physical Demands
- The ability to conduct numerous and frequent client intake assessments, action plans, and referrals which may require sitting for long periods.
- Requires maintaining a valid Florida State driver’s license with a satisfactory driving record and eligibility for coverage under any applicable Company insurance.
- Requires ability to operate business equipment used daily within the organization.
- May require lifting up to 15 lbs.
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