We are seeking an exceptional, self-motivated, and enthusiastic individual to join our team to provide administrative support at our housing program for men living in a residential housing program. This position will report to the Director of Men’s Services, and the candidate must be able to pass Level II DCF clearance.
Responsibilities Include:
- Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department.
- Greet guests and visitors with courtesy and professionalism. Determine the nature of business and announce visitors to the appropriate personnel.
- Provide support to the campus staff, including routing incoming mail. Organize and maintain the file system, file correspondence, and other records. Prepare outgoing mail and correspondence, including e-mail and faxes.
- Compile and type statistical reports as outlined in the HUD grant.
- Accept, route and track in-kind donations (may require lifting up to 25 pounds). Advise appropriate staff to ensure acknowledgement of gifts.
- Coordinate resident appointments and referrals to outside agencies (i.e. health department, food stamps, mental health, job placement) as needed.
- Assist and coordinate campus events as needed.
- Collect and track client contributions to savings accounts.
- Maintain records related to resident stipends in accordance with HUD requirements.
- Order and maintain supplies and arrange for equipment maintenance.
- Participate in community meetings.
- Conduct initial intake of interviews for Case Managers and Client Advocates.
- Oversee facility maintenance and operations, including the upkeep of all living units, administrative offices, storage areas, laundry room, and food pantry.
- Coordinate maintenance of apartments to ensure they are ready for residents to move in on scheduled move-in dates. This includes inspecting apartments.
- Take inventory of the apartments and the pantry to determine what items are needed.
- Interface with maintenance, requesting and coordinating maintenance with Director of Property Management.
Requirements for the position include:
- High school diploma or GED required.
- One year of administrative experience.
- Pass a Level Two DCF Background screening. https://info.flclearinghouse.com/
- Ability to operate business equipment used daily within the organization.
- Must be a collaborative individual who prioritizes group goals over personal recognition, demonstrating reliability, flexibility, and strong communication to support colleagues.
- Must possess excellent organizational and administrative skills.
- Must have exceptional computer skills, including Microsoft Office, and the ability to quickly learn computer applications for tracking client data.
- Requires strong attention to detail.
- Must have outstanding verbal and written communication skills.
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